Privacy Policy —
How jilivet Protects Your Data

01 Introduction

jilivet ("we", "us", "our") is committed to protecting the privacy and personal data of every player who registers and plays on our platform. This Privacy Policy ("Policy") describes how jilivet collects, processes, stores, and protects personal information in connection with your use of the jilivet online gaming platform accessible at jilivet.org ("the Platform").

This Policy is drafted in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. As a platform serving Filipino players, jilivet takes its obligations under Philippine data protection law seriously.

By registering an account on jilivet, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please do not register or continue using the Platform.

02 Data Controller

jilivet acts as the Personal Information Controller (as defined under the Data Privacy Act of 2012) in respect of the personal data you provide when using the Platform. This means jilivet determines the purposes and means by which your personal data is processed.

For all data privacy-related enquiries, requests, or complaints, you may contact our designated Data Protection Officer (DPO) at:

03 Personal Data We Collect

jilivet collects only the personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:

jilivet does not collect sensitive personal information beyond what is strictly required for identity verification and regulatory compliance. We do not collect biometric data, political opinions, religious beliefs, or health information unless specifically required by law.

04 How We Collect Your Data

jilivet collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated collection: Technical data collected automatically when you access the Platform, including IP address, device identifiers, browser type, and session activity via cookies and similar tracking technologies.
• Third-party sources: Identity verification data from KYC service providers; fraud screening data from payment processors; and publicly available information used for AML (Anti-Money Laundering) compliance checks.

05 How We Use Your Personal Data

jilivet uses your personal data for the following purposes:

• Account management: To create, maintain, and administer your jilivet account, including verifying your identity and age (21+ requirement).
• Service delivery: To process deposits and withdrawals, settle bets, award bonuses, and provide access to games and the sportsbook.
• Legal and regulatory compliance: To comply with PAGCOR regulations, the Data Privacy Act of 2012, Anti-Money Laundering Act (AMLA), and other applicable Philippine laws.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct on the Platform.
• Responsible gaming: To monitor gaming behaviour and identify players who may be at risk of problem gambling, and to enforce self-exclusion and deposit limit requests.
• Customer support: To respond to your enquiries, resolve disputes, and improve our support services.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates — only where you have given explicit consent. You may opt out at any time.
• Platform improvement: To analyse usage patterns and improve the performance, design, and features of the jilivet Platform.

06 Legal Basis for Processing

Under the Data Privacy Act of 2012, jilivet processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfil our obligations under the Terms & Conditions you agreed to upon registration (e.g., processing deposits, settling bets).
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including PAGCOR licensing requirements and AMLA obligations.
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring — where these interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications and non-essential cookies — where you have given explicit, freely given, and informed consent. You may withdraw consent at any time.

07 Data Sharing & Third Parties

jilivet does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors: GCash, PayMaya, BPI, BDO, and Metrobank — to process your deposits and withdrawals securely.
• KYC and identity verification providers: Third-party services that assist with identity verification and age confirmation as required by PAGCOR regulations.
• Game software providers: Licensed game developers whose games are hosted on the jilivet Platform — limited to the technical data necessary to deliver the game experience.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), and other Philippine government bodies — where required by law or court order.
• IT and security service providers: Cloud hosting, cybersecurity, and fraud detection vendors operating under strict data processing agreements.

08 Data Retention

jilivet retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:

• Account data: Retained for the duration of your account and for 5 years after account closure, in compliance with PAGCOR record-keeping requirements.
• Financial transaction records: Retained for a minimum of 5 years from the date of the transaction, as required under the Anti-Money Laundering Act.
• KYC and identity documents: Retained for 5 years after account closure or the last transaction, whichever is later.
• Support communications: Retained for 2 years from the date of the last interaction.
• Marketing consent records: Retained for 3 years from the date consent was given or withdrawn.

When personal data is no longer required, jilivet will securely delete or anonymise it in accordance with our internal data disposal procedures.

09 Data Security

jilivet implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include:

• SSL/TLS encryption for all data transmitted between your device and the jilivet Platform.
• Encryption of sensitive data at rest, including financial information and government ID data.
• Role-based access controls ensuring that only authorised personnel can access personal data on a need-to-know basis.
• Regular security audits and penetration testing of the Platform infrastructure.
• Two-factor authentication (2FA) available to all registered players for account login.
• Continuous monitoring for suspicious activity and automated fraud detection systems.

While jilivet takes all reasonable steps to protect your data, no online platform can guarantee absolute security. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jilivet will notify the National Privacy Commission (NPC) and affected players in accordance with the Data Privacy Act of 2012.

10 Your Data Privacy Rights

As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jilivet:

• Right to be informed: You have the right to know what personal data jilivet collects about you and how it is processed — which is the purpose of this Policy.
• Right of access: You may request a copy of the personal data jilivet holds about you at any time.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data in your account.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to our legal retention obligations.
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests.
• Right to data portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

11 Cookies & Tracking Technologies

jilivet uses cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and analyse how the Platform is used.

We use the following categories of cookies:

• Strictly necessary cookies: Essential for the Platform to function correctly — including session management, login authentication, and security. These cannot be disabled.
• Performance cookies: Collect anonymised data about how players use the Platform to help us improve performance and identify errors.
• Functional cookies: Remember your preferences such as language settings and display options to personalise your experience.
• Marketing cookies: Used to deliver relevant promotional content and measure the effectiveness of our campaigns — only with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may affect the functionality of the jilivet Platform.

12 Minors & Age Restriction

jilivet does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a minor, we will immediately delete that data and close the associated account. If you believe a minor has registered on jilivet, please contact us immediately at [email protected].

Age verification is conducted as part of the KYC process for all registered accounts. Players who cannot verify their age will not be permitted to deposit or withdraw funds.

13 Changes to This Privacy Policy

jilivet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players via email or an in-platform notification at least seven (7) days before the changes take effect.

The "Last Updated" date at the top of this Policy indicates when it was most recently revised. We encourage you to review this Policy periodically to stay informed about how jilivet protects your personal data.

14 Contact & Complaints

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by jilivet, please contact our Data Protection Officer:

If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, the independent authority responsible for enforcing the Data Privacy Act of 2012.